I want to provide a Great Review of Ducati Online Spare Parts, (you can click on the name of the store because it is a clickable link):
Stein-Dinse Germany
The first time I bought a parts at Stein-Dinse was when I bought a brand new radiator fan for my 998 project because Stein somehow have them in stock (brand new).
I normally bought at another online Ducati spare parts store also in Germany because that store usually have the cheapest price. (even though in reality they are NOT the cheapest after you count their 95 Euro per 1,000 euro of parts shipping cost).
Plus after you pay 95 Euro, they shipped it via the cheapest DHL with the final mile delivery through USPS. Again they are NOT using DHL Express for 95 Euro !!!
Stein-Dinse price for Ducati spare parts listed on their Stein-Dinse price is not the absolute lowest price but still already very low. The differences are:
a. Stein-Dinse only charge 35 Euro for shipping using a BIG BOX with UPS (not USPS) from Germany, so after you added the shipping cost, Stein-Dinse price suddenly become much lower if not the lowest !!!
Here is the picture of the BIG BOX that was shipped using UPS (arrived in less than 1 week) from Germany and you can compare how big it is with my 100lbs Labrador:
b. Stein-Dinse make sure they pack everything carefully. I mean seriously carefully. I bought some DucatiCorse and DucatiPerformance stickers from them, and they spent extra time to flat pack them between (sandwich) with flat but strong cardboard, picture below.
So you know for sure they care about the item they sell to me.
c. They also carefully pack small items into ziplock bag:
d. This is a Ducati 998 windshield that I decided to buy a second unit from Stein Dinse and they came packed inside the original Ducati Box to protect them. The reason I buy this second windshield was because,
my first brand new windshield that I bought from that other Germany online Ducati part reseller came scratch because they took it out from the box and mix it together with some fairings so they scrape against each other.
Here is the box of my second Ducati 998 windshield from Stein Dinse:
So,... moving forward, I will only buy my Ducati Spare Parts from Stein-Dinse in Germany. Oh by the way, they assigned you to a dedicated account manager, and the great person that help me is Silas.
Oh, wait, I have not done with the review...
e. So some of the parts that I ordered is in back ordered status, and with Stein-Dinse, when they are in back order status, you do NOT have to pay anything. Only after the parts arrived at Stein-Dinse then they invoice you.
While at every other Ducati online parts reseller, you need to pay in advance whether they have in stock or not... Again, Stein-Dinse never asked me to pay until all my back order parts arrive.
f. While waiting for my back ordered parts, I found more and more and more parts that I still need to purchase,... so I must have sent at least 8 emails or so to Silas every weeks, asking him to add more and more parts to my order.
Silas not only patiently accepting and manually input my order, he also keep updating me about the progress of the order and he is super nice and friendly.
I mean, I never have this kind of great service, and also great value from any other Ducati online parts reseller !!!
So, if you consider buying any parts, I strongly recommend buying from Stein-Dinse.
Oh, you also need to login so the price that shown for your parts will be EXCLUDING VAT (tax) because we are in USA !!!
Thanks again Silas, I wish I know Stein-Dinse and Silas earlier...